Two of the most important topics prospective students want to learn more about when searching for the right college is where they will live and what they will eat. Beyond meeting these basic needs, residence halls and dining centers are central to the student experience. They are some of the primary spaces where students form meaningful connections with their peers through late-night conversations or sharing a meal.
Given University Housing Services’ mission to connect students, build relationships, and inspire futures, their professional staff and resident/community assistants (RAs/CAs) spend significant time planning and implementing programs to foster strong communities within the residence halls. From first day of school pictures in the lobbies and game nights, to stress-free programming and cultural dinners, University Housing offers programs that meet a wide variety of interests. More than 400 programs were held in the residence halls in fall 2021.
In addition to programming, University Housing Services routinely checks in with students through their RAs/CAs and professional staff. Throughout the semester, RAs/CAs conduct intentional conversations, referred to as Bird Calls, with individual residents to get to know every student and provide ongoing support and opportunities for connections. Staff also organize the annual House Calls program, where they are joined by volunteers across the University to visit each room, deliver treats, talk with students, and offer resources.
Stacey Mwilambwe, director of University Housing Services, truly believes in the power of this individualized attention. “When you know others care about you, it makes it much easier to be successful in the classroom,” she shares.
Liz Thomason, assistant director of residence life in University Housing Services, explains that the residential experience “plays a huge role in helping students feel connected to the University. Our staff works tirelessly each day to build relationships with students, create engaging programs, and provide students with the resources necessary to be successful at ISU. We strive to create inclusive and welcoming communities that allow students to be the fullest and most honest versions of themselves each day. When students feel like they belong in their residence halls, our communities are transformed from simply places students sleep to spaces they proudly call home.”
The Division of Student Affairs had previously developed a master plan for University Housing Services that provided strategic direction for residential and dining areas prior to the pandemic. Now, the division is revisiting the plan and refreshing its data and scope. The plan will include recommendations to enhance both facilities and programming to enrich the residential and dining experiences.
Select aspects of the plan are already in motion, including renovations to Watterson Dining Commons in an effort to improve traffic flow and continue to provide a welcoming, safe, well-maintained space for students to eat, study, and meet with friends. In addition to replacing serving stations, flooring, lighting, furniture, and finishes, popular food stations will be enhanced—including an expanded allergen-friendly venue. The Board of Trustees approved this capital renovation project in fall 2021, with an anticipated completion date of fall 2023. Watterson Dining Commons will remain open through construction during the academic year.
“While the last year and a half put our plans on hold, it is important that we revisit this topic,” Vice President for Student Affairs Levester “LJ” Johnson said. “We’re looking forward to partnering with our administration and the Board of Trustees to make informed decisions about the best path forward in meeting the demand for housing and dining, assisting with the University’s recruitment and retention efforts, and of course, supporting our students.”
“We strive to create inclusive and welcoming communities that allow students to be the fullest and most honest versions of themselves each day. When students feel like they belong in their residence halls, our communities are transformed from simply places students sleep to spaces they proudly call home.”
Liz Thomason, assistant director of residence life, University Housing Services
Students engage in community-building programs in the residence halls. 
Renovations of Watterson Dining Commons are scheduled for 2022-2023.
