Supporting students by servicing their phones

A close-up of a TechZone associate working to open up an iPhone for repair

In the last few months, TechZone, part of the Office of Technology Solutions, has added a new feature to its repertoire: iPhone repair. It has been something that students have been asking about for several years.

Help others stay secure online: Be a cyberchampion!

Two female students work together on a laptop to resolve a technical problem

We have covered several methods cybercriminals use to get your information or your money. Hopefully, you have learned a lot and have taken steps to make your online presence more secure. However, there is more to cybersecurity than just protecting yourself. Cyberchampions actively help others around them avoid traps set by cyberthieves and reduce human error, the leading vulnerability to cybercrime. This makes cyberchampions invaluable to their families and social groups and in workplaces.

Know how to protect your accounts

student typing on laptop with Illinois State University login screen displayed

Cybercriminals don’t need to break into secure systems if they can get your password and bypass your other security measures. Here are four tips to help you protect your accounts and passwords.

Civil Service July Spotlight – Kevin Hand

Kevin Hand, Interim Executive Director of Business Administration and Communications in the Office of Technology Solutions.

The Civil Service Council will feature a civil service employee at Illinois State University each month to highlight an exceptional colleague and the outstanding work being done on campus! This month get a chance to learn about and applaud Kevin Hand from the Office of Technology Solutions.

5 common scams that target Redbirds

An opened Apple MacBook on a cushioned table with a red notebook balancing on the edge of the keyboard and an individual using the trackpad with their fingers

You might imagine hackers using sophisticated software to break through high-tech firewalls to steal your information. In the real world, criminals use phishing and social engineering attacks to trick people into giving up their credentials or their money. Here are the top five scams that every Redbird should watch out for. “There is a problem

A match made in virtual reality

A group of masked students sit at a computer clump in Julian Hall working on their virtual reality (VR) projects on their computers

Late in December of 2021, Dr. Roy Magnuson, associate professor of music composition and creative technology in the Wonsook Kim College of Fine Arts, reached out to Craig Jackson, director of Infrastructure Operations and Networking in the Office of Technology Solutions, about a class he was planning to teach during the first half of the

Annual CIT Conference headlined by President Kinzy

President Kinzy speaks at the annual CIT Conference.

On August 3, Illinois State University information technology (IT) professionals gathered for the annual Continuous Improvement in Technology (CIT) Conference, which was headlined by a keynote speech from Illinois State University President Terri Goss Kinzy.  The event was held in a hybrid format, with the in-person events held at the State Farm Hall of Business.