Supporting students by servicing their phones

A close-up of a TechZone associate working to open up an iPhone for repair

In the last few months, TechZone, part of the Office of Technology Solutions, has added a new feature to its repertoire: iPhone repair. It has been something that students have been asking about for several years.

Help others stay secure online: Be a cyberchampion!

Two female students work together on a laptop to resolve a technical problem

We have covered several methods cybercriminals use to get your information or your money. Hopefully, you have learned a lot and have taken steps to make your online presence more secure. However, there is more to cybersecurity than just protecting yourself. Cyberchampions actively help others around them avoid traps set by cyberthieves and reduce human error, the leading vulnerability to cybercrime. This makes cyberchampions invaluable to their families and social groups and in workplaces.

Know how to protect your accounts

student typing on laptop with Illinois State University login screen displayed

Cybercriminals don’t need to break into secure systems if they can get your password and bypass your other security measures. Here are four tips to help you protect your accounts and passwords.

5 common scams that target Redbirds

An opened Apple MacBook on a cushioned table with a red notebook balancing on the edge of the keyboard and an individual using the trackpad with their fingers

You might imagine hackers using sophisticated software to break through high-tech firewalls to steal your information. In the real world, criminals use phishing and social engineering attacks to trick people into giving up their credentials or their money. Here are the top five scams that every Redbird should watch out for. “There is a problem

The move to Canvas begins

Student on laptop

The next phase in the transition from ReggieNet to Canvas will start soon, with full implementation scheduled for the fall of 2023.

Future of research and innovation on campus featured at spring CITx

Two people holding an award.

Illinois State University’s information technology (IT) community gathered at the State Farm Hall of Business and online on April 8 for the spring CITx conference.  This year’s conference was headlined by Dr. Craig McLauchlan, associate vice president for research and graduate studies. Associate Vice President and Chief Technology Officer Charles Edamala introduced McLauchlan to the stage. Edamala took